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For orders above $50 we offer free First Class United States Postal Service, which typically takes one to four business days, but in some cases can take up to 10 business days. The estimated delivery date is not guaranteed, but we ship goods out within 24 hours.  If an exact delivery date is needed please choose another shipping option.  

For orders above $200, we offer free UPS ground which generally takes 2-5 business days, but in some cases longer.

At this time, our fulfillment center is operating at reduced business hours. Please allow an extra 4-5 business days for orders to be delivered during this time. For any questions or concerns please contact our customer service representatives from M-F 9:30 to 6:30 PM EST 212-228-8422

We offer paid rates on UPS Ground, UPS 2 Day Air and Priority Overnight.  These are calculated rates at checkout.  You order will ship the same day for orders received by 1pm.

Please make sure you either have selected your country on the entrance pop-up, on any page on the bottom right or on the cart page.

Once you do, it will be a seamless process.  If you go directly to checkout without selecting your country, you will not be able to change from the United States.

You will have to go back to the cart page or any other page and select your country on the bottom right.

We ship internationally free to almost every country within 2 - 10 business days on orders over $150.  We offer flat rates at checkout below $150.  Duties and taxes/VAT will be calculated at checkout.  They are determined by the customs agency of your destination country.

No, our fulfillment center is only opened Monday - Friday. All orders placed on Saturday and Sunday's with rushed shipping will be generated on Monday AM.


Yes.  You must use our return portal below to receive your pre-paid return label to return full-price merchandise within 21 days for a store credit or within 14 days for refund to original payment method.

We will not accept any merchandise that is just sent back.


Yes.  You must use our portal below to receive authorization and return the merchandise within 14 days for full refund back to original payment. You can print a return label from our portal and the cost will be deducted from your credit.  

Original shipping fees and duties/taxes are nonrefundable.

We will not accept any merchandise that is just sent back.

Unfortunately no.  Sale items are not returnable.  They are final sale.

All happy hour sale promotions are final sale.

We are unable to accommodate direct exchanges.  Please return your merchandise and place a new order.

If an item changes price within 7 days of purchase we will gladly price match it for you. We will only honor credits if an item changes price on our site and purchased through our site within 7 days.


Not at the moment.  You can check out our Stockist page for retailers who carry our products.



Plated metals naturally tarnish over time when exposed to body oils and other natural elements.

To preserve your Lele Sadoughi jewelry, we recommend avoiding contact with harsh substances and putting on jewelry after using perfumes and hairsprays.

To request a repair please email studio@lelesadoughi.com and be sure to include your name, telephone number, and a brief description of the problem. We will respond with instructions on how to proceed.  


To ensure your headband will look its very best, we ask that you keep dry and shield fully from perfumes, hairsprays, and lotions. Spot clean with water and soap if absolutely necessary. 


*Our woven face masks are pre-washed with softener.*

If you've inserted a filter, remove it before washing.

We recommend washing your face masks in a mesh lingerie bag due to the delicate nature of our heat stamp embellishments.

Sort the masks by color when washing.

If you choose to hand-wash your masks, fill the sink with hot water and add detergent.

Air dry your masks in direct sunlight, or on a dying rack.

When your masks are dry, store them in a safe place. We recommend our PVC pouches. You can shop them here.

All face masks are final sale and cannot be exchanged or returned.


Yes.  We use surgical steel in our jewelry.

Petite Headbands

No.  They are for all ages.  The petite headbands fit like our best sellers, but are slimmer for a different look for you or your mini.