To be eligible for a return, your item(s) must be full price and in the same condition that you received. All returns must be processed through our return portal. You must receive a RMA number through the return portal in order to return merchandise. No merchandise will be accepted without one. Returns can be dropped off at your local Post Office or blue mailbox.
- Refunds to original payment method are free within 14 days from purchase
- Refunds for store credit are free within 21 days from purchase
- Exchanges for identical priced items are free within 21 days of purchase
- Use return portal link for pre-paid return label
- Refunds to original payment method are free within 14 days of purchase
- Customer pays shipping.
- Use return portal link to submit your return to receive a RMA number. You will need to send merchandise back on your own to the following address:
Lele Returns c/o Boxzooka
700 Penhorn Avenue, Suite 3
Secaucus, NJ 07094
- Sale items cannot be returned or exchanged
- You may reach customer service Monday - Friday, 10am - 6pm EST
- firstname.lastname@example.org or 212-228-8422